U-Haul Moving & Storage of Pasadena

Karli De Jesus

There are many layers to the support U-Haul during a time of change, an event or just a simple reset. The importance of good– efficient customer service these days is extremely rare. Shauna at the South Pasadena location surpassed our expectations as customers. She went above and beyond sharing detailed information and recommendations for our rental. We hope this message reaches her, and her boss! Thank you Shauna from the De Jesus family!

Farzin Rofagha

Walked on without an appointment which now I know is recommended. Got the only size available , a 26 footer opter. I paid a little extra for a max insurance offer and o boy it was a blessing , I had a little BOBO. A minor accident.

J Wilkerson

This facility and the employees were fantastic. Very nice, very accommodating. Will from dispatch, in Southern California went above and beyond helping us getting our hitch installed in 1 day notice. He saved our trip and we are forever grateful. Thank You U-Haul! Are You hiring?

Ramiro Rivas - Pasadena Realtor

I am happy to say that everything went well and better than what I expected. The staff was friendly and assisted me getting the right storage units and moving vehicle. The storage facility is well kept and I love how there's a loading dock for the larger storage units. Thank you U-Haul for a job well done!

John Gutierrez

Jim and Crystal were helpful in getting me the rental truck I needed to move sheets of plywood from the lumber yard to my home. Rental rate was reasonable, making the reservation was easy, pickup of the rental was quick, and the size and quality of the rental truck was perfect for the job.